Xaia, a clinical assistant designed to enhance patient care, has successfully integrated ElevenLabs' advanced Speech-to-Text (STT) and Text-to-Speech (TTS) technologies to streamline medical workflows and improve clinical outcomes. The initial STT model Xaia used was flawed, generating inaccurate transcriptions and missing crucial non-verbal cues, which are essential in clinical settings. By adopting ElevenLabs' Scribe, Xaia significantly reduced transcription errors and enhanced the contextual accuracy of patient interactions, capturing important sounds like laughter and coughing. This technological shift has halved the documentation time for clinicians and provided more reliable mental health support for patients, resulting in better patient outcomes and more efficient clinical operations.