Tutore deploys conversational agents for corporate language training using ElevenLabs

Tutore Group, an education company with language and learning brands across Poland and Spain, has transformed its corporate language training onboarding process by using ElevenAgents, an AI-driven platform, to conduct 90% of placement interviews. This shift from human auditors to AI agents has significantly reduced onboarding times, operational costs, and scheduling challenges, while increasing the consistency of evaluations against the Common European Framework of Reference for Languages (CEFR). The AI agents conduct diagnostic calls in two phases: gathering initial learner information in Polish and assessing language proficiency in the target language, resulting in placement recommendations rather than formal scores. Learners prefer the AI-led interviews due to their convenience and lower stress levels, and the process generates detailed diagnostic reports for personalized learning paths. The implementation of ElevenAgents has not only improved operational efficiency but also positively impacted company revenue by accelerating course initiation.

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