KPN and ElevenLabs strategically partner to deploy AI voice in the Netherlands

KPN, the largest telecom provider in the Netherlands, has partnered with ElevenLabs to integrate voice AI technology into its services, enhancing daily communication tools for Dutch consumers and businesses. This strategic collaboration aims to deploy next-generation voice AI experiences, focusing on natural, human-sounding audio for applications ranging from voice-accessible content to automated customer support. By making a strategic investment in ElevenLabs through KPN Ventures, KPN is supporting the growth and innovation of voice AI technologies, which are expected to transform customer interactions and internal processes. The partnership emphasizes the importance of intuitive, human-like voice tools that align with the market's values of quality, privacy, and usability, with plans to accelerate the adoption of voice AI and develop more personalized, voice-driven experiences across KPN’s ecosystem.

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