Introducing Reception, an AI Receptionist by ElevenAgents

ElevenAgents has introduced Reception, an AI receptionist designed for small businesses to answer calls, provide business information, and book appointments at any time. The service uses natural-sounding ElevenLabs voices and built-in agent orchestration, requiring no technical expertise and allowing businesses to forward an existing number or use a dedicated line. Reception can be configured to answer missed calls, after-hours calls, or all incoming calls, responding to customer questions in multiple languages about services, locations, and hours. It integrates with calendars to check availability and schedule appointments, while also offering public booking pages, call recordings, transcripts, and summaries for follow-up. The product is positioned for businesses such as home-service providers, professional services firms, real estate and property management companies, and salons that need to manage customer inquiries while staff are occupied or unavailable.

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