Introducing ElevenAgents Campaign Manager

ElevenAgents has introduced Campaign Manager, an outbound campaign tool designed to help organizations automate contact outreach for purposes such as sales, retention, patient care, collections, customer service, and recruiting. The system uses existing ElevenAgents agents and phone numbers to follow up with contacts within configured calling windows, retain context across conversations, redirect calls when appropriate, and stop outreach once an outcome is achieved or a contact opts out. It provides campaign funnels, contact-level decision timelines, analytics, a needs-attention queue, and CSV exports to help teams monitor progress and intervene when necessary. Controls include attempt and callback limits, do-not-call lists, required disclosures, detailed activity logging, real-time guardrails, AI-agent detection, and sensitive-data redaction. Available through phone calls, WhatsApp voice, and WhatsApp messaging, Campaign Manager supports CSV and API contact enrollment, with email and SMS integrations planned.

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