Immobiliare.it, Italy's largest real estate platform, has implemented a 24/7 conversational voice agent using ElevenLabs' Agents Platform to enhance user and agent interactions with property listings. This AI-driven solution was developed rapidly to address issues such as spam calls for sellers and lack of timely responses for buyers. The voice agent, which operates in natural Italian, manages listing-specific inquiries, gathers lead information, and provides interaction summaries, significantly improving lead qualification rates and user satisfaction. The development process involved a swift prototype and production phase, leveraging tools like n8n and ElevenLabs for seamless integration. Adoption figures demonstrate significant improvements in lead qualification and user engagement, with over 70% of sellers opting in and a marked increase in the collection of actionable user data. This innovative approach has led to increased satisfaction for both users and agents, with plans to expand the system to more listings and applications.