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How our AI SDR qualifies leads in minutes, handling $1M+ in pipeline last month

Blog post from ElevenLabs

Post Details
Company
Date Published
Author
-
Word Count
889
Company Posts That Month
43
Language
English
Hacker News Points
-
Post removed?
No
Summary

ElevenLabs reports that its AI sales development representative, Dom, has reduced inbound lead qualification from a two-day human median to minutes, generating more than $1 million in qualified pipeline in a month while saving its SDR team 180 hours. Dom operates outside standard business hours, supports 32 languages, earns an 8.8/10 customer satisfaction score, and achieved 92% qualification accuracy after improvements from an initial 78%. Its qualification process combines live-call responses with AI analysis of company websites and startup-grant eligibility, allowing inconclusive calls to remain eligible for conversion. Using enriched lead data and ElevenAgents Workflows, Dom routes prospects to tailored outcomes such as demos, self-service signup, or customer support, then sends relevant follow-up emails and records decisions and supporting data in the CRM. The company reviews all conversations daily and plans to make Dom the main entry point for sales leads while extending its interactions across voice, WhatsApp, and email to support both inbound and outbound sales activity.

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