ElevenLabs has enhanced its SIP Integration for ElevenLabs Agents, allowing businesses to deploy reliable and secure AI agents on their existing phone networks without altering current infrastructure, phone numbers, or routing logic. This upgrade facilitates seamless connectivity with VoIP providers like Twilio and Telnyx and PBX systems such as Exotel, enabling efficient AI-driven customer service while maintaining human handoff capabilities for complex requests. The integration ensures enterprise-grade reliability and security through end-to-end call encryption and compliance features, thus streamlining routine customer interactions, increasing response capacity, and reducing handling time without disrupting existing systems.