Jamie, an AI assistant for meetings, experienced a significant improvement in transcription speed and quality by replacing their custom pipeline with ElevenLabs Scribe, which offers high accuracy in both transcription and speaker diarization. Previously, Jamie's team faced challenges in maintaining their custom pipeline, which combined open-source models for transcription and speaker diarization, requiring substantial engineering efforts. With Scribe's ability to handle complex audio environments, including overlapping speech and non-verbal audio events, the integration process was quick and required minimal customization. The switch resulted in a tripling of transcription speed, processing a one-hour meeting in just 30–45 seconds, and eliminated speaker error complaints. This change not only reduced engineering overhead but also enhanced user satisfaction and increased meeting recordings per user, demonstrating Scribe's effectiveness across multiple languages, including English, German, Spanish, and Dutch.