ElevenLabs has launched Conversational AI 2.0, an advanced platform aimed at creating sophisticated voice agents that offer seamless, natural interactions. This version introduces significant improvements such as state-of-the-art turn-taking models for smoother dialogue, integrated automatic language detection for multilingual communication, and Retrieval-Augmented Generation (RAG) for accessing external knowledge sources with minimal latency and maximum privacy. The platform also supports multimodality, enabling agents to operate across voice and text simultaneously, and includes batch call capabilities for efficient outbound voice communications. Built with enterprise readiness in mind, it ensures HIPAA compliance, enhanced security, and optional EU data residency, making it suitable for critical business functions and a wide range of applications. Conversational AI 2.0 represents a substantial advancement over its predecessor, underscoring ElevenLabs' commitment to rapid innovation and enterprise-grade reliability.