ElevenLabs brings premium voice to IBM watsonx Orchestrate

ElevenLabs has partnered with IBM to integrate its Text to Speech and Speech to Text technologies into IBM's watsonx Orchestrate platform, aimed at enhancing multilingual conversational experiences for enterprises. This collaboration enables businesses to develop voice-enabled AI agents capable of communicating naturally in over 70 languages, addressing challenges such as long wait times and robotic-sounding voices that undermine user experience. The integration offers access to over 10,000 voices with regional accents and brings robust security measures, including PCI compliance and HIPAA-compliant data handling, ensuring the reliability and scalability required for enterprise applications. This initiative aims to transform AI interactions in sectors like government, healthcare, and finance by providing natural, human-centered voice experiences, thereby broadening accessibility and improving customer and employee engagement.

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