ElevenAgents powers SevenRooms Voice AI to help restaurants capture more revenue

SevenRooms, in collaboration with ElevenLabs, has developed Voice AI to enhance the hospitality experience by managing phone reservations for restaurants, thereby increasing revenue and improving guest interaction. The AI system is integrated into the SevenRooms platform, enabling it to instantly access guest profiles, check availability, and adhere to venue-specific policies, ensuring accurate and real-time bookings. Since its implementation, SevenRooms Voice AI has efficiently handled over 400,000 calls across more than 600 restaurants, capturing up to 25% more reservations, particularly during peak and after-hours. This solution not only alleviates staff workload by reducing phone handling time but also elevates the guest experience by providing swift and consistent responses, ultimately leading to more bookings and increased average spending through upsell opportunities.

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