ElevenAgents Architect: An expert partner to improve agents

ElevenLabs has introduced ElevenAgents Architect, an alpha-stage built-in AI expert designed to help teams create, evaluate, and improve conversational agents through voice or text. The tool uses knowledge of ElevenAgents configurations and best practices to analyze signals such as failed tests, escalation spikes, transcripts, and Spotlight findings, then identify root causes, propose changes, and generate simulations for validation. Intended for sectors including healthcare, finance, government, retail, and telecommunications, Architect can also build new agent experiences using organizational documents and policies. Changes are delivered as versioned drafts requiring human approval before deployment, with configurable standards, guardrails, and edge-case simulations to support safer releases. The product aims to make agent improvement accessible to customer experience, compliance, and product teams while allowing technical specialists to focus on broader implementation and integration work, and it is available through ElevenAgents as well as integrations with tools including Claude, ChatGPT, Cursor, and Grok Bot.

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