Automating Financial Services with Human-Like AI Voices

GAIL, an AI developed in collaboration with ElevenLabs, is revolutionizing the insurance and banking industries by automating customer service and sales functions with human-like conversations across multiple languages. The integration of ElevenLabs' advanced AI voice technology allows GAIL to handle inbound and outbound calls, conduct support campaigns, pre-qualify leads, and provide employee coaching, all while seamlessly switching languages to accommodate diverse customer needs. This AI-driven approach has significantly improved efficiency and data accuracy, particularly in Latin America's financial services sector, where GAIL has automated debt collection processes, achieving a 60% increase in efficiency and a 30% improvement in data accuracy compared to human agents. By leveraging ElevenLabs' multilingual voice capabilities, GAIL has successfully expanded its operations to multiple countries, offering personalized and engaging experiences to insurance customers worldwide.