Founded in 2014, Liefery is a Berlin-based delivery company that aims to provide transparent and plannable same-day and next-day delivery services. The company has enhanced its business intelligence capabilities by adopting the Elastic Stack, a decision driven by the need to improve log analytics and operational metrics. Initially struggling with the cumbersome process of analyzing log files, Liefery found the Elastic Stack's combination of Elasticsearch and Kibana to be a powerful and flexible solution for data visualization. This integration allowed them to create detailed dashboards for IT and operational quality, displayed on screens throughout the workplace, facilitating improved service quality and more efficient meetings. The Elastic Stack has also enabled Liefery to implement business alerting and extend its software offerings as a SaaS platform with powerful analytics features. The adoption of Elastic has resulted in significant process improvements, making both the business and tech teams more agile and responsive.