Two studies by Nucleus Research highlight the benefits of adopting Elastic Cloud for a global telecommunications provider and a multi-line insurance company, revealing increased tech stack maturity and scalability. Elastic Cloud's full-stack observability platform greatly enhanced IT productivity, enabling faster problem identification, reduced mean time to repair, and increased platform stability, which allowed teams to focus on higher-value tasks. The telecommunications provider reported improved customer experiences due to better platform availability, while the insurance company saw more efficient customer data retrieval, reducing call durations. Additionally, Elastic Cloud helped eliminate costly legacy hardware maintenance, leading to significant annual savings. Both companies experienced strong ROI, with one achieving 170% and the other 283%, alongside rapid payback periods of 7.2 months and 1.7 years, respectively, from using Elastic Cloud and Elastic Solutions over three years.