Proficio, a managed security services provider, significantly enhanced its threat detection and response capabilities by integrating Elastic Security's AI-driven analytics on AWS, revolutionizing its approach to cybersecurity. The partnership allowed Proficio to efficiently process vast amounts of data, reducing investigation time by 34% and lowering alert fatigue through the customization of Elastic's AI tools, which provided contextual queries and pre-written remediation steps. Despite initial integration challenges, Proficio successfully navigated these with Elastic's support, ultimately achieving cost savings and improved onboarding for new analysts. Proficio's collaboration with Elastic exemplifies the transformative potential of embracing AI advancements in cybersecurity, enabling a shift from reactive to proactive threat management, and setting the stage for future innovations in automated alert workflows and security automation.