Burgan Bank Türkiye, a subsidiary of the Kuwait Projects Company Group, has significantly enhanced its observability and security capabilities by implementing Elastic's solutions. Initially leveraging Elastic on OpenShift, the bank transitioned to a bare metal deployment to overcome storage limitations and improve performance, ultimately establishing a modern observability stack. Led by senior software manager Burak Düz, the bank developed a robust Elasticsearch architecture, integrating machine learning to proactively detect anomalies and maintain system health. The introduction of an on-premise AI assistant further streamlined transaction investigations, enhancing security by ensuring sensitive data remains within its local network. As a centralized monitoring hub, Elasticsearch reduced incident response times and facilitated faster root cause analysis, while sophisticated alerting, data masking, and integration with tools like Zabbix and Grafana ensured compliance and privacy. Burgan Bank's strategic partnership with Gantek and ongoing innovations, such as integrating APM data with SolarWinds, exemplify its commitment to scalable and secure IT systems to support its growth in the MENA region.