Anna Mascarello, the Regional Vice President of Public Sector & Education in Australia and New Zealand for Elastic, emphasizes the importance of intercultural communication, drawing from her background as the daughter of Italian immigrants in multicultural Australia. Her experiences in various multicultural environments, including a university with diverse students and a work placement in France, have shaped her understanding of cultural differences and their impact on communication. Anna advocates for diversity in the workplace, not just in terms of gender but also cultural perspectives gained from different life experiences. She encourages her team at Elastic to embrace their unique backgrounds and share their stories to foster a more inclusive and understanding work environment. Anna offers practical tips for improving intercultural communication, such as being open and welcoming to different cultures, understanding cultural history and challenges, and prioritizing respect and kindness to enhance workplace communication.