Voci Speech-to-Text engine is available on Eden AI

Voci Technologies Inc, a subsidiary of Medallia, specializes in advanced speech-to-text transcription and voice analytics, offering features like Speaker Separation, Emotional Intelligence, and Call Analysis to enhance conversational insights. Their technology, optimized for GPUs, provides real-time and post-call transcription, supporting numerous international languages and metadata for comprehensive speech analytics. Integrated into Eden AI's platform, Voci allows users to access multiple AI engines, optimize performance and costs, and combine APIs for increased accuracy. Eden AI facilitates this by offering a unified API and standardized response formats, ensuring data protection and flexibility in provider selection. Voci's clientele includes major CCaaS platforms and conversational AI technologies, and its collaboration with Eden AI aims to innovate and expand technological capabilities in the speech recognition landscape.

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