Many companies face the challenge of data silos when implementing observability tools like OpenTelemetry, Prometheus, and Grafana, which hinders their ability to achieve comprehensive situational awareness in complex cloud-native environments. Despite the usefulness of these open-source tools for specific observability tasks, they often generate siloed data, leading to inconsistent views and increased operational overhead. To address this, companies are encouraged to integrate various data sources into a single platform, applying AI to provide consistent insights and understand root causes of issues. The Dynatrace Software Intelligence Hub exemplifies this approach by integrating with open-source tools and providing a unified view of data, as demonstrated by SAP's use of Dynatrace to streamline telemetry data collection and analysis. This integration allows organizations to overcome data silos, enabling a more cohesive and effective observability strategy.