Company
Date Published
Author
Oliver Pillwein, Francis Bateman
Word count
479
Language
American English
Hacker News points
None

Summary

The Dynatrace Troubleshooting Community is an online platform where users can access expert advice and solutions for integrating and monitoring technologies on the Dynatrace platform. This community offers a wealth of articles written by Dynatrace experts, providing quick answers to common issues, and now includes contributions from the company's Engineering, Customer Success, and Support teams. Users can engage directly with support through chat or support tickets, while also benefiting from 24/7 self-service options and a broad range of troubleshooting tips. The community fosters collaboration and knowledge sharing, with resources available for specific technical issues such as Kubernetes monitoring and SSO troubleshooting. Dynatrace encourages feedback to continually enhance the platform, aiming to provide the best possible self-service experience for its users.