Government and public-sector organizations are facing significant challenges as they adopt cloud-native technologies, resulting in a data explosion that surpasses human management capabilities and complicates data observation and analysis across distributed technology stacks. According to a Dynatrace report, 75% of CIOs acknowledge that data growth from cloud-native environments is overwhelming, with 92% noting their IT landscapes change rapidly, making it difficult to provide secure, efficient applications for citizens. Organizations rely on multiple monitoring tools, yet achieve end-to-end observability for only 10% of their technology stack, creating operational blind spots and hindering quick issue resolution. The report highlights the need for advanced analytics and automation, such as AISecOps, to manage these complexities, enhance service delivery, and alleviate workforce pressures, with 96% of CIOs recognizing automation's role in addressing skills shortages and reducing burnout. This automation could potentially save staff up to 38% of their time currently spent on IT operations, underscoring the importance of innovative solutions to support digital transformation and improve citizen satisfaction.