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Salesloft Drift Incident: Dynatrace’s Response

Blog post from Dynatrace

Post Details
Company
Date Published
Author
Craig Charlton
Word Count
324
Company Posts That Month
17
Language
American English
Hacker News Points
-
Post removed?
No
Summary

In August 2025, a cyberattack on Salesloft's Drift application led to unauthorized access to Salesforce CRM data, affecting several companies, including Dynatrace. Both Salesloft and Salesforce responded by disabling compromised connections and notifying impacted customers. Dynatrace acted promptly by disabling Drift, launching an investigation with cybersecurity experts, and confirming that the breach was limited to Salesforce, with no impact on its products or services. The potentially affected data was confined to business contact details such as names and company identifiers, with no disruption to Dynatrace's operations. Customers are advised to be vigilant against phishing or social engineering attempts, ensuring communications are from trusted Dynatrace sources. Dynatrace emphasizes its commitment to customer privacy and security.

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