Dynatrace was recognized as the overall leader in the 2022 Vendor Selection Matrix™ for AIOps Platforms by Research in Action (RIA), a result driven by its high scores in strategy and execution, both rated at 4.73. The company's focus on customer-centric innovation in AI and automation for observability, security, and business analytics was highlighted as a key factor in this ranking. Dynatrace's technologies, such as its deterministic AI engine Davis, OneAgent, PurePath, and Smartscape, facilitate self-healing, proactive automation, and precise root-cause analysis, enabling users to streamline complex hybrid cloud environments and automate remediation processes. Serving over 3,300 customers globally, Dynatrace aids in modernizing and automating enterprise cloud operations, thereby enhancing software quality and user experience. The report also identifies key trends in AIOps, including its role in enhancing observability data, the expansion of AIOps within DevOps and site reliability engineering, and its potential to shift organizations from reactive to proactive management of IT services.