With the increasing adoption of SaaS applications like Salesforce and Office 365, companies seek ways to monitor and improve customer experience and performance without direct access to the web servers. To address this, Dynatrace has introduced a Real User Monitoring (RUM) browser extension, now in public Beta for Google Chrome, which provides insights into SaaS applications' performance and user behavior. This extension allows businesses to identify user experience issues, determine whether they are isolated or widespread, and monitor the impact of new SaaS products on existing users. The extension is easy to set up and deploy across organizations using Google Chrome policies, with configurations automatically updating to reflect any changes. Users can view and analyze the captured data alongside existing monitoring solutions, and Dynatrace invites feedback for future browser compatibility and other improvements.