Dynatrace showcased its HoloLens experience, highlighting both the potential and challenges of integrating augmented reality into its technology ecosystem. The HoloLens app, used at various global conferences, revealed difficulties such as limited monitoring capabilities and performance issues, prompting the development team to enhance the app with the Dynatrace OpenKit for better analytics and troubleshooting. This enhancement allowed for detailed insights into user interactions, navigation patterns, application performance, and crash analytics, addressing specific concerns like connectivity issues and region-specific errors. By adapting the Dynatrace OpenKit, the team overcame the HoloLens's monitoring limitations, demonstrating the adaptability of Dynatrace's technology beyond traditional applications to include IoT and augmented reality environments, thus expanding its utility and reliability.