Dynatrace's new Problems REST API v2 enhances integration with third-party tools by harnessing the power of Davis AI, a sophisticated causation engine that processes vast amounts of data to accurately identify the root causes of performance issues. The API enables organizations to automate monitoring, dig into long-term trends, and build detailed analysis and reporting use cases by providing comprehensive access to problem data, impact assessments, and root cause evidence. Designed with an API-first approach, it ensures that external integrations have the same capabilities as Dynatrace's internal tools, offering powerful filtering, paging, and export features. This facilitates the creation of service-level objectives and key performance indicators, and allows users to pinpoint problems affecting the most real users efficiently. The system's architecture supports seamless navigation through large datasets using a cursor-based paging system, ensuring comprehensive accessibility and usability.