CRN®, a brand of The Channel Company, has included Isabel Carvalho, Senior Director of the Dynatrace Worldwide Partner Program and Operations, in its 2024 "100 People You Don’t Know But Should" list. This annual recognition highlights individuals who contribute significantly to IT channel success through roles in partner program development, sales, and marketing, yet often remain unnoticed. Carvalho is acknowledged for her leadership in driving partner success at Dynatrace by aligning operational consistency with the global partner program and enhancing partner experiences. Her initiatives include implementing a simplified partner compensation model that aligns incentives with customer success and leading a transition to a redesigned partner portal, which has increased resource accessibility and usage among partners. The list, curated by CRN's editorial team, aims to bring attention to these behind-the-scenes influencers and their vital contributions to the IT channel ecosystem.