Dynatrace's Session Replay feature offers a sophisticated tool for enhancing performance and user experience monitoring by capturing and visually replaying user interactions with applications. This functionality aids in addressing customer complaints, identifying usability issues, and supporting premium customers by allowing selective recording of user sessions tailored to specific business needs. Users can customize settings such as cost and traffic control, opt-in modes, and API calls to manage which sessions are recorded, ensuring that crucial interactions are captured without unnecessary data collection. By fine-tuning these settings, businesses can leverage Session Replay to improve application performance, enhance customer support, and maintain compliance with privacy regulations, all while gaining insights into user behavior.