How multicloud observability boosts cloud performance at Tractor Supply Co.

Tractor Supply Co. has embraced multicloud observability to enhance its cloud performance amid rising customer demand and digital transformation efforts. As part of its ONETractor strategy, the company migrated many of its ecommerce and enterprise analytics workloads to Microsoft Azure, using Kubernetes-managed software containers to better understand customer preferences and personalize shopping experiences. The transition involved significant complexity, including decisions about re-hosting or refactoring on-premises applications, and underscored the importance of real-time visibility provided by Dynatrace's observability platform. This platform was crucial for identifying and resolving performance and security issues without downtime, especially during A/B testing and the shift to a commercial database solution based on Redis. The comprehensive monitoring and data-driven insights afforded by Dynatrace have been pivotal in ensuring seamless cloud operations and enabling proactive management, contributing to the company's agility and performance optimization in the cloud environment.