How BizDevOps can “shift left” using SLOs to automate quality gates

Automating quality gates in the software delivery process enhances reliability and accelerates releases by minimizing manual intervention, a necessity as organizations strive to deliver superior software more swiftly. At Perform 2021, Dynatrace's Kristof Renders and Intuit’s Sumit Nagal demonstrated how service-level objectives (SLOs) and business-level objectives (BLOs) can be integrated earlier in the development lifecycle to prevent minor issues from escalating into major problems in production. Quality gates, which serve as checkpoints defining success criteria, are crucial for continuous evaluation of software quality, ensuring it meets the needs of all stakeholders in BizDevOps processes. Despite the known benefits, only a small percentage of organizations have fully embraced automated quality gates, with many still relying on manual checks. Keptn, Dynatrace’s autonomous cloud control plane, facilitates the automation of quality gates, integrating effortlessly with tools like Jenkins to provide actionable insights and prevent issues from reaching end-users. By adopting a "shift-left" strategy, organizations can detect and resolve issues earlier, ultimately saving costs associated with defective software. Intuit exemplifies this approach by utilizing Dynatrace and Keptn to maintain the quality of its extensive build processes, ensuring robust service performance.

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