Dynatrace introduces a new approach to observability by integrating business events with its Grail-powered analytics, overcoming the limitations of traditional observability solutions. This innovation allows for the extraction of metrics from business events, providing lossless precision and deep access to application payloads without the need for coding. The integration enables real-time business insights and exploratory analytics, supporting agile decision-making and automation through a shared view of measurable business goals. By employing Dynatrace OneAgent and Grail, business events benefit from long-term storage, unaggregated granularity, and instant indexless queries, while maintaining the Smartscape topology context. The extracted metrics allow for comprehensive calculations, visualizations, threshold-based alerting, and AI-driven analytics, enhancing the capability to monitor, analyze, and automate business processes effectively.