Effective business observability hinges on seamless access to business data across all platforms, and Dynatrace's OneAgent enhances this by capturing business events from outgoing web requests, providing comprehensive insight into request and response bodies. This capability is crucial for cloud-based transactions, such as those involving payment service providers (PSPs), where transaction success or failure information is often embedded in response bodies. OneAgent's ability to extract data from in-flight application payloads without coding allows organizations to transform raw data into actionable business insights, enriching it with business and IT attributes for improved traceability and root cause analysis. By capturing and analyzing critical business events in real-time, businesses can proactively monitor transactions, set up alerts for anomalies, and effectively resolve issues, turning previously opaque customer interactions into transparent events. This approach not only optimizes payment workflows and reduces operational risk but also enhances customer experience by allowing prompt response to transaction failures. Initial support for this capability is available for Java, with plans for broader technology support.