Empowering partners to drive customer success through Dynatrace SaaS migration

Dynatrace Managed customers are increasingly transitioning to the SaaS platform to access new capabilities like Grail, AppEngine, and Workflows, which are exclusive to SaaS users. This transition, facilitated by Dynatrace partners, offers significant benefits such as lower total cost of ownership, reduced hardware expenses, and enhanced user experiences. During a webinar, Peter Vinh and Andre van der Veen shared strategies for partners to assist customers in this migration, emphasizing early engagement, aligning with strategic initiatives, and addressing data security concerns. They also recommended starting with a small SaaS footprint to build customer confidence. The webinar highlighted the importance of communication, environment cleansing, and process verification to ensure a smooth transition. Both partners and customers stand to gain substantial value from this migration, with additional opportunities for partners to provide ongoing support and sell migration services.

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