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Easily measure and manage user experience with more flexible Apdex calculations

Blog post from Dynatrace

Post Details
Company
Date Published
Author
Klaus Enzenhofer
Word Count
793
Language
American English
Hacker News Points
-
Summary

Accelerated delivery is crucial for enhancing user experience, which in turn positively impacts a company's revenue, as demonstrated by Zalando's increased revenue following a minor load time improvement. Dynatrace has adapted its Real User Monitoring and Synthetic Monitoring solutions to address the evolving needs of modern web applications, particularly Single Page Applications, by refining the Apdex performance metric. The latest enhancements to Dynatrace allow for customizable performance thresholds, moving away from the outdated fixed ratios, and provide comprehensive monitoring capabilities even for legacy browsers that lack modern performance APIs. These improvements enable companies to better manage user experience across various platforms, including mobile apps, by setting flexible performance targets. Dynatrace's Apdex analysis tools offer insights into user satisfaction through location-based, user action-based, and application-based contexts, as well as business reporting, ensuring that organizations can effectively track and optimize their digital performance.