Ally Bank sought to enhance its digital banking experience by gaining real-time insight into customer experiences without incurring high costs from multiple monitoring solutions. Partnering with Dynatrace, Ally Financial adopted AI-powered observability and full-stack monitoring, which enabled them to consolidate tools, enhance operational efficiency, and save millions annually. This collaboration allowed Ally to automate workflows and enrich metrics with predictive analytics, improving their customer service and reducing costs. In recognition of this successful partnership, Ally awarded Dynatrace the Ally Velocity with Quality award for their contribution to achieving these outcomes. Both companies have celebrated the mutual benefits of their collaboration, with Dynatrace also honoring Ally as a Digital Breakout Performer for its effective use of their tools. The partnership is marked by a commitment to innovation and delivering superior digital banking experiences, with Ally's continuous efforts to enhance efficiency and monitor cloud infrastructure costs.