EdgeConnect serves as a secure bridge between the Dynatrace analytics platform and third-party systems, facilitating connectivity within protected networks, whether on-premises or in the cloud, without compromising security. It addresses the challenges posed by security policies that restrict internet access, providing a solution for companies with heavy SaaS usage, like Dynatrace, to ensure seamless data interaction and operational efficiency. The tool establishes a WebSocket secure connection to Dynatrace, eliminating the need for opening ports or inbound connections, and supports container-based deployments for flexibility and scalability. EdgeConnect offers features such as HTTP(s) request forwarding, multi-instance high availability, load balancing, and an optional domain allow list, enhancing control and efficiency. It enables various use cases, including automated ticket creation in Jira and data integration from internal warehouses, and is available for Dynatrace SaaS environments version 1.275 and above, with documentation and management tools accessible through the Dynatrace Hub.