Company
Date Published
Author
Omer Dayan
Word count
583
Language
American English
Hacker News points
None

Summary

Dynatrace and Adobe have expanded their partnership to enhance Adobe Experience Manager's capabilities by offering seamless end-to-end observability, crucial for organizations under pressure to deliver seamless cross-channel digital experiences. This integration uses Dynatrace's AI-powered full-stack observability to provide comprehensive monitoring and real-time insights, addressing common challenges faced by application owners and site reliability engineers in understanding and optimizing the customer journey. By automatically detecting Adobe Experience Manager applications and visualizing their dependencies, Dynatrace enriches analytics data and ensures application efficiency across all touchpoints. This allows businesses to proactively address issues, enhance user experiences, and drive business growth by providing a smoother, more personalized customer journey. The integration leverages Dynatrace's Digital Experience Monitoring tools for performance monitoring, troubleshooting, and user behavior analysis, ultimately resulting in actionable insights to improve conversion, revenue, and engagement. The collaboration is further supported by the Dynatrace Davis AI engine, which aids in diagnosing anomalies and minimizing customer impact by swiftly identifying and resolving potential issues within the Adobe Experience Manager stack.