Dynatrace has expanded its platform with a new OpenTelemetry trace ingest capability, enhancing observability for complex cloud-native environments by allowing the integration of distributed traces from third-party sources. This development supports IT operations and SRE teams in identifying and resolving issues swiftly by ensuring end-to-end visibility, particularly in scenarios where OneAgent deployment is not feasible. The integration of OpenTelemetry trace data with Dynatrace's PurePath analysis helps diagnose root causes of service failures, as exemplified by a case involving a cloud-native application where excessive requests to a third-party service caused user frustration. Dynatrace's approach provides comprehensive observability by combining automated instrumentation, continuous topology mapping, and AI-driven analysis while offering data protection by only storing specified span and resource attributes. The release of trace ingest in Dynatrace version 1.222 encourages user feedback through the Dynatrace Community and promises ongoing improvements.