The Dynatrace 3rd-generation platform is reshaping the landscape of observability by transforming it from a retrospective activity into a real-time control system for modern enterprises. In response to the increasing complexity of software-defined and distributed systems, Dynatrace integrates advanced AI models with real-time data to create actionable knowledge that can optimize business outcomes. This platform unifies telemetry, security, and business context into a single, continuously updated knowledge graph, leveraging tools like Grail for data management and Smartscape for contextual insights. It employs causal, predictive, and generative AI to support intelligent decision-making while enabling goal-driven automation through features like AutomationEngine and AppEngine. Organizations such as TELUS and Air France-KLM have reported significant improvements in innovation, resiliency, and operational efficiency by using Dynatrace's AI-powered observability, which supports a wide range of use cases across IT and business operations. The platform is designed to support cloud-native architectures and emerging AI models, providing a future-proof solution that scales decision-making with speed and trust.