Business processes are essential to digital transformation, aiding in efficient operations, adaptability, and enhanced customer value, yet they often remain under-monitored, posing significant risks and opportunities. These processes, categorized into core, support, management, and long-tail, are supported by a mix of on-premises, cloud, and SaaS solutions, highlighting the complexity and lack of visibility in their monitoring. While business process management (BPM) can optimize outcomes, its cost and complexity often restrict its use to a few critical processes, leaving many valuable processes unobserved. Business process observability addresses these challenges by treating processes as distinct business assets, using data from system monitoring and interfaces to determine process health and performance through metrics and KPIs, thereby improving operational efficiency and customer satisfaction. Dynatrace offers a unique advantage in this field, providing end-to-end process analytics through its Business Flow app, which simplifies process configuration and analytics while integrating business KPIs with IT context for effective collaboration and optimization.