Success Story | How TucanPay Enhances Regulatory Compliance with Didit and Cuts Operational Errors by 60%

Excluded from normalized aggregate trends after staff review: 3056 posts were attributed to March 2026; 671 shared March 14, 2026. The preceding six-month median was 13.5 posts.

Review evidence: 3,056 posts in March 2026; 671 shared March 14, 2026; preceding six-month median 13.5. Reviewed August 9, 2026.

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TucanPay is a money transfer platform operating between Europe and Latin America, distinguished by its transparent use of Google's official exchange rates and fixed fees. Their main challenge is ensuring regulatory compliance across varying jurisdictions in these regions. To address this, they have partnered with Didit, which provides advanced KYC and AML solutions that improve compliance while reducing operational costs. Didit's technology facilitates near real-time document verification and facial recognition, enhancing security without compromising user experience. As a result, TucanPay has seen a significant reduction in operational errors and improved conversion rates through streamlined onboarding processes, while maintaining robust compliance with financial regulations.

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