MyDigital ID integration: a guide for businesses in Malaysia

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MyDigital ID is Malaysia’s national digital identity app, allowing users registered with a MyKad to authenticate with online services through password or biometric approval on their registered phone, while identity verification is performed against National Registration Department records. It had almost 10 million registered accounts in February 2026 and aimed to reach 17 million by year-end, with government services increasingly adopting it and 18 banks participating in a supervised integration sandbox. However, as of October 2026, publicly available information did not specify business onboarding terms, fees, technical testing environments, data attributes returned to relying parties, formal assurance levels, or whether its use meets anti-money-laundering customer due diligence requirements. Registration requires a MyKad and smartphone, with a limited kiosk alternative for MyTentera holders, leaving foreigners, non-residents, people without smartphones, and other unsupported users without a documented route. Businesses considering integration are therefore advised to obtain contractual and technical details directly from the operator, confirm regulatory treatment where relevant, and retain document-based identity verification as a parallel fallback.

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