KYC Software: Buyer's Guide and Evaluation Criteria
Blog post from Didit
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KYC software is a comprehensive system that aids organizations in executing customer due diligence policies by collecting and verifying customer information, managing risk controls, and preserving records. It can integrate biometric checks, authoritative data sources, and screening for sanctions and politically exposed persons, while also managing workflows, reviews, and ongoing updates. The software's effectiveness is evaluated by how well it supplies necessary evidence, controls, and governance to support customer decisions. Organizations must carefully consider whether to build or buy such software, often opting for a hybrid approach that combines purchased specialized evidence checks with internally managed customer state and policy decisions. The total cost of KYC software includes not just vendor charges but also costs related to retries, manual reviews, integration, and potential errors. It is crucial to test the software's performance under various scenarios and ensure it supports policy ownership and remains adaptable to changes in customer and threat profiles.
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