How to Verify a User's Identity with Claude

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Didit’s operator playbook explains how authorized users can conduct one applicant’s KYC verification through Claude using the Didit MCP connector, relying on their existing Didit permissions and ordinary-language requests rather than API knowledge. Operators should first confirm the active organization and application, list available workflows, retrieve the selected workflow’s actual configuration before describing its checks, create a session with the approved workflow, and send the returned Didit-hosted link through an approved customer channel. Applicants complete only the steps configured for their workflow, which may include document capture, passive liveness, face matching, and IP analysis, while Claude retrieves and summarizes Didit’s recorded results rather than independently evaluating documents or faces. Results should distinguish the exact session status from returned evidence, missing information, conflicts, and matters requiring judgment; notably, In Review indicates a handoff for human assessment rather than a decline. For review cases, operators should gather a read-only decision and history packet, follow organizational escalation policies, and, if authorized, record separate review notes without changing the final status. The guidance emphasizes avoiding unsupported assumptions, protecting personal data and internal tokens, and treating investigation, corrections, resubmissions, audit notes, and final decisions as separate actions.

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