Company
Date Published
Author
Bridget McGillivray
Word count
1922
Language
English
Hacker News points
None

Summary

Speech-to-speech technology facilitates real-time voice interactions between humans and AI systems by processing spoken input, interpreting it, and generating responses without the need for text input or visual interfaces. This technology involves five key components: automatic speech recognition, natural language understanding, machine translation, text-to-speech, and real-time orchestration, which together enable seamless, natural conversations that feel as though one is speaking with another person. It offers significant benefits across multiple industries, such as contact centers, healthcare, and enterprise operations, by providing hands-free operation, built-in accessibility, 24/7 availability without performance degradation, and real-time analytics. Companies like Deepgram differentiate themselves with features like sub-300ms latency, customization options, and deployment flexibility, allowing organizations to leverage voice AI for improved efficiency and customer experience, while maintaining compliance and security standards.