Enterprise restaurant brands deserve frontier voice AI models

Enterprise restaurant brands face unique challenges when integrating voice AI technology due to the diverse nature of their menus and point-of-sale systems, as illustrated by two contrasting Deepgram clients: a fried chicken chain and a pastry brand. These brands leverage custom AI models developed by Deepgram, enabling them to streamline operations through tailored speech-to-text, text-to-speech, and speech-to-speech functionalities, which are integrated into various facets of their business, from order-taking to staff interactions. The approach emphasizes the importance of brands building their own AI solutions for greater control and innovation, supported by direct collaboration with AI research teams. Deepgram's strategy facilitates this by providing enterprise clients with fine-tuned models and dedicated engineers, allowing them to own the AI models and achieve better operational efficiency and customer engagement.