Business Wire: Deepgram Receives 2025 Customer Experience Innovation Award From CUSTOMER Magazine
Blog post from Deepgram
Deepgram's Aura-2 text-to-speech (TTS) model has been awarded the 2025 Customer Experience Innovation Award by CUSTOMER magazine, a division of TMC, for its enterprise-grade capabilities in delivering human-like speech with precise pronunciation of complex terms and structured data. Recognized for revolutionizing enterprise TTS by providing low latency, cost-effective, and scalable solutions, Aura-2 supports multiple deployment options and is designed to handle real-time demands across various environments. The award highlights Aura-2's role in setting new standards for customer experiences, emphasizing its suitability for production environments where clarity and reliability are crucial. Deepgram's platform, which includes speech-to-text, TTS, and full speech-to-speech capabilities, is leveraged by over 200,000 developers, demonstrating its significance and widespread adoption in the voice AI industry.
| Trend | Post Mentions | Total Month Mentions | Posts | Companies | MoM |
|---|---|---|---|---|---|
| Deepgram Aura-2 | 14 | 44 | 11 | 1 | - |
| Real-time | 5 | 5,641 | 1,255 | 287 | -21% |
| Voice AI | 4 | 1,479 | 194 | 55 | +38% |
Use this post, company, and trend context to find content marketing opportunities, perform competitive analysis, or address product feature gaps via the Plushcap MCP server or the Plushcap API.