Business Wire: Deepgram Receives 2025 Customer Experience Innovation Award From CUSTOMER Magazine
Blog post from Deepgram
Deepgram's Aura-2 text-to-speech (TTS) model has been awarded the 2025 Customer Experience Innovation Award by CUSTOMER magazine, a division of TMC, for its enterprise-grade capabilities in delivering human-like speech with precise pronunciation of complex terms and structured data. Recognized for revolutionizing enterprise TTS by providing low latency, cost-effective, and scalable solutions, Aura-2 supports multiple deployment options and is designed to handle real-time demands across various environments. The award highlights Aura-2's role in setting new standards for customer experiences, emphasizing its suitability for production environments where clarity and reliability are crucial. Deepgram's platform, which includes speech-to-text, TTS, and full speech-to-speech capabilities, is leveraged by over 200,000 developers, demonstrating its significance and widespread adoption in the voice AI industry.