Compliance Monitoring for Call Centers

The text discusses how Python and Deepgram's speech-to-text API can be used for compliance monitoring in call centers. It provides a step-by-step guide on how to set up the environment, install necessary packages, and write code that captures real-time audio streaming from microphones, transcribes it, and identifies each speaker in the conversation. The code also includes features like searching for specific phrases within the transcript and recognizing words not frequently encountered by the model. The author encourages readers to extend the project further using Deepgram's other streaming features.